Note: Students, if you find this article difficult to understand, read the part about exams!
What is linguistic multi-tasking? When do we encounter it? And how is it tackled in the classroom? In this article, I’ll go through the idea of skills and skills teaching in a bit of detail, and look at the challenges involved as well as the areas in which teachers can aim to develop their students.
In language teaching, when we talk about “skills”, we are referring to four things: Reading, Speaking, Listening and Writing. We can divide these up in to two categories: receptive (from the word “receive”) and productive (from the word “produce”). These words refer to how we are interacting with language. The two receptive skills are reading and listening, because the language comes to our eyes or ears through text or audio, and the two productive skills are speaking and writing, because we produce the language ourselves, either orally or on paper. As language students, we ideally want to improve all four skills to achieve both receptive and productive fluency.
When we try to improve a skill, we face a number of problems. The problems could be systematic – this means that with our productive skills, we might struggle with parts of the skill; pronunciation (speaking), spelling (writing) or vocabulary, grammar or discourse (both). These aren’t the only problems though. We might also find it hard to perform the skill itself. Here are some possible problems:
- Fluency – it’s difficult to speak without stopping regularly.
- Expression (circumlocution) – I don’t know a word and I can’t explain it
- Comprehension – there might be too much text / audio, or it might be too fast or advanced in level.
- Structure / Coherence – it might be difficult to write in paragraphs, or to organise spoken ideas.
- Recall – It’s difficult to remember what was said / written about, because I’m not very good at taking notes
- Inference – I find it difficult to use context to guess meanings of difficult words
There are, of course, many others, and teachers should work on helping students acquire the techniques to improve their skills. However, there is another level to this: if each individual skill is difficult, how on earth are we supposed to perform two skills at the same time?!
Here are a few examples of times when you need to multi-task.
- Conversation – listening (to the other person or people) and speaking (replying, conversing)
- Ordering – reading (a menu) and speaking (talking to the waiting staff)
- Lectures – listening (to the lecturer) and writing (taking notes)
- Research – reading (the material) and writing (again, taking notes)
It’s fair to say that number 1 is the most common, but what links these scenarios? Notice that they all require you to use one receptive and one productive skill at the same time. Generally, we are OK at this in our own language, and can pick this up in a second with correct training and practice. But what happens to our brains when we try to combine two receptive or two productive skills at the same time? Give it a try. Try writing an email while having a conversation. Try reading a book while listening to the radio.
Was that easy? I’m guessing your answer is “no”. It’s pretty simple – if we listen and read at the same time, there is too much information coming to our brains at the same time. Similarly, if we write and speak at the same time, we put pressure on ourselves to produce twice as much language as we usually would in a particular space of time. Granted, some people can do it, but it isn’t a majority, and the percentage of those who can drops significantly in a second or third language.
The Problem with Exams
So, where are these situations in which we are pushed in to combining two receptive or productive skills together? The answer is that, in general, they don’t exist. This is firstly because communication is about direction; we give and receive. If we need to give or receive twice, we just extend the interaction, rather than doing it all at the same time. It’s also about avoidance. We can usually avoid these situations by having a measure of control over our communicative environments (although this often requires classroom training in a second language). Unfortunately, exams take away this control and put us in strange situations, which aren’t always reproduced in real life. I personally think that those parts of exams are therefore not very useful, but whether I like it or not, they exist. Here’s an example which we come across in Cambridge Exams (FCE, CAE, IELTS):
A listening exam with a multiple choice section. The question and the choices account for a lot of text – too much to remember in a short time.
So, in this situation we are being trapped. We don’t have enough time to read and remember all the information in these questions, so we find ourselves reading while listening to the audio. Unsurprisingly, this is difficult!
An Exam Solution
I’ve had a lot of success with focussing students more on note-taking. Not only is this a real-life task (as mentioned before, lectures and meetings both require this), but it helps prevent this situation. Here’s how:
1) Student reads the questions and focusses on their meanings and keywords. They don’t really look at the multiple choice options for more than a couple of seconds (reading).
2) Student listens and takes notes (listening and writing).
3) After the listening, student matches their notes to the multiple choice options (just reading).
At no point is the student completely engaged in reading and listening at the same time. The student can make notes in English or their mother tongue (depending on preference), and they can use shorthand, abbreviations or spider diagrams – all of which can be taught and practised in class.
In the classroom
It is clear, then, that there is more to teaching skills than perhaps we acknowledge. Yes, it’s all well and good to teach a speaking or a listening lesson, but do we teach them in conjunction with each other as preparation for real-life experiences? I’m not suggesting that this would necessarily work with lower-level learners, but as students approach fluency and competency, they need to be challenged with real-life scenarios. Part of this is recognising and implementing strategies to avoid overload by extending conversations to avoid double-receptive or double-productive situations, or by learning to take notes in exams to minimise a clash of tasks. It is also accepting that receptive and productive skills often run parallel, and then receiving training on how to deal with this fact.
In light of this, I’m going to be publishing some ideas for real-life, “multi-skills” classes. If anyone out there has got any resources / ideas on this, I’d love to see them. In the meantime, watch this space.